Privacy Policy

Effective Date: November 20, 2024

I. How We Use and Share Information

Personal Information:

We may share your data, including Personal Information you provide, with trusted third-party service providers to perform analytics and improve our Services. For example, we use external AI platforms to process data and generate insights. These providers are contractually required to comply with our privacy standards and are prohibited from using your data for other purposes.

PII Caution: As per our Terms of Service, do not include personally identifiable information (PII) in the data you upload for processing. If such information is shared, it is your responsibility. Any PII may be processed and shared with third-party services as part of our analytics workflow.

Within IylaVista, your Personal Information is used to manage your account, provide customer support, and communicate with you about our Services, including updates and promotional offers.

Non-Personal Information:

Non-Personal Information, such as usage data, is used to improve the functionality of our Services. This data helps us understand usage patterns and make decisions about new features.

II. How We Protect Information

We implement robust security measures, including encryption, firewalls, and secure socket layer technology, to protect your data. However, while we strive to secure your data, absolute security cannot be guaranteed, particularly when third-party processors are involved. We encourage you to take steps to protect your personal information online.

III. Transfers of Your Personal Information

Third-Party Processors:

Your data may be transferred to computers located outside your jurisdiction, where data protection laws may differ. By providing your data, you consent to these transfers.

Use of Third-Party APIs:

We do not use third-party APIs, such as those from Google or Meta, to develop generalized AI/ML models. Any data shared with external platforms is for the express purpose of providing specific features or services outlined in this policy.

Retention and Deletion of Data:

Data is retained only as long as necessary to provide Services or until you request its deletion. Once deleted, data may remain in user-saved outputs or reports until you remove those items. Deletions are processed within 30 days of a request.

IV. Changes to Our Privacy Policy

We may update this Privacy Policy at any time. Significant changes will be communicated via email or a notice on our platform. Non-material changes take effect immediately upon being posted on this page.

V. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us here.